Almost all copiers will stop running when waste containers are full. Your copier includes a waste container where used toner collects for disposal.This is why C3 Tech sets up toner monitoring, so all our clients get manufacturer-certified toner before they run out. Some aftermarket toners are not up to manufacturer codes and can cause light density issues. It’s also possible that the drum reached the end of its work-life or that the toner has gone bad. Problems with light and dark copies result from an imbalance in the density controls on the copier.Note: we only use recommended cleaners on our copiers avoid using water, hand sanitizer, or any other unapproved substance on your machines. We resolve the first issue by removing interferences and cleaning the scanner glass and mirrors.Drum unit or developer unit malfunctions.Foreign objects obscuring the scanner glass or mirrors.Sources for this copy machine problem include: This issue can occur for many reasons, so finding a solution will probably need the knowledge and skill of a certified C3 technician. When documents are faded, contain lines, or have uneven ink dispersal, it’s difficult to pinpoint the cause.During service calls, our technicians wipe the feed tires and vacuum away dust built up inside the copier to prevent jams in the future. The best way to avoid paper dust is to keep the machine clean. Paper bits and dust can also clog machines and cause paper jams. Paper jams require someone to remove the jammed paper, reload the correctly sized paper, and/or realign the paper in the tray. This results in the copier no longer functioning, which means delayed meetings or extended deadlines. When paper is improperly inserted or does not lie flat, the feeder will crumple it into the internal mechanism.Keep the stack of paper as tight as possible to make sure the copier can select a sheet in the correct position. Before loading paper, make sure all sheets are flat and have no folds or creases. This usually occurs when a stack of paper is loaded incorrectly into the paper tray. Paper jams are the most common issue copiers encounter.If you try to use an incompatible cartridge, your print quality will suffer, or the device will not print at all. However, most copy machines need specific toner cartridges. If toner or ink cartridges are empty, a simple replacement should fix the issue.
Modern copiers are pretty good at giving warnings when toner levels are low or empty, so this issue is easy to monitor. When the issue actually is toner-related, the fix is simple.This issue requires our technician to open the machine, remove the belt, and either clean or replace that part.
Wrinkles or scratches on this belt can also be the culprit. What usually occurs is small particles become trapped in the internal belt or on the glass inside the machine.